Data Subject Requests
Following the CCPA and GDPR, users can view, update, extract, and delete data that controllers & businesses have saved on them. When a user exercises their rights, they create a data subject reques...
Following the CCPA and GDPR, users can view, update, extract, and delete data that controllers & businesses have saved on them. When a user exercises their rights, they create a data subject request (DSR).
DSR allows you to automate this process to export, delete, or suppress user data based on their DSR.
To get access to DSR, you should open the Privacy section -> Data subject request tab
Use cases
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Erase user data from the database (deletion request)
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Provide the user with a copy of the data collected from them (portability or access request)
Where to start
Consent Management Overview
Consent management tracks what each customer agreed to and controls who your messages reach. It's real, and it's distributed by design across the Users tab and the Journey builder, not one settings screen.
GDPR & CCPA Compliance Guide
How Intempt supports GDPR and CCPA compliance: reviewing and managing a customer's consent on their Privacy tab, and handling data subject requests under the OpenDSR framework.