Personalized category upsells

Predict the categories that will maximize upsell opportunities for each user based on their previous usage and current behavior.

For:
E-commerce Managers
Shield tick icon

Increased average order value (AOV)

Customers are more likely to add more items to their cart by recommending additional relevant product categories.

Shield tick icon

Enhanced customer experience

Personalized recommendations make shopping more enjoyable and relevant for customers.

Shield tick icon

Higher conversion rates

Targeted upsells are more likely to convert than generic promotions.

Shield tick icon

Improved customer retention

Satisfied customers are more likely to return, boosting long-term loyalty.

How it works

  • Create category-specific events
  • Build the next best action model
  • Create segments based on model output
  • Set up personalized journeys
  • Multiple journeys for different categories:
  • Deploy personalizations
  • Track performance with journey analytics
  • Track performance with personalization analytics

‍

Metrics that move

  • Increased average order value (AOV)
  • Higher conversion rates from personalized upsell recommendations
  • Improved customer retention rates
  • Enhanced customer satisfaction through relevant recommendations
  • Operational efficiency with automated upsell suggestions

‍

Guides - get started

Template

Start free trial

14-day free trial. No credit card needed.

User interaction  with analytics Customer lifecycle value imageCircular graph