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💡 How it works 💡
Drive growth and optimize operations with six key stages on initializing GrowthOS
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RETAIL & ECOMMERCE
Turn one-time shoppers into repeat buyers in days. More profitably.
Learn how a new generation of Retail and eCommerce brands grow fast without sacrificing profitability by optimizing their customer lifecycle.
Book a meeting with a growth specialist
From     funnels     flywheels      Â
Embrace the shift
In the past...
In the past, brands could guide customers from search > home page > category > product > checkout with ease.
Now...
Consumers interact with brands across an average of 7.6 different touch-points, starting their journey away from the store and bypassing the traditional top of the funnel.
The outcome...
One-time funnel driven buyers are no longer profitable -Â over 75% of U.S. consumers have changed their shopping behavior and switched to new brands in 2022. Â The 1:3 CAC: LTV ratio has turned upside down.
The best-run SaaS companies know.
It’s time to adapt to win ...
Monetize
From growth at all costs to sustainable profitability
Generate consistently profitable income streams by effectively and strategically  upselling and cross-selling existing customers
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Monetize
From top of funnel to the full customer lifecyle
Funnels use acquisition at their core, are inherently leaky and grow linearly at best. Acquiring customer is just the first step on the lifecycle  relationship
Monetize
From one-time buyers to lifetime customers
Because the best relationships stay connected - across each step of the customer lifecycle. Net Dollar Retention and CAC Payback are the new black
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The key levers     of the growth flywheel      Â
The flywheel has compounding effect if you reach the  elite level of these KPIs
For Acquire
Look for elite conversion rates
Average conversion rate across different eCommerce industries is 2.73%
Elite conversion rate is above 3% globally and 30% above the average conversion rates by individual industries.
Average conversion rate by industry
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For Retain
Look for elite average order value rates
Average order value (AOV) rate across different eCommerce industries is $109.
Elite AOV globally is above $150 and 30% above the average AOV rates by individual industries.
Average order value by industry
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For Monetize
Look for elite repurchase rates
Average repurchase rate across different eCommerce industries is 28,51%
Elite repurchase rate is above 30% - the challenge is to move the repurchase rate up above threshold from mediocrity.
Average repurchase rate by industry
Begin the transformation from average to elite
Intempt’s  Growth OS is an all-in-one marketing suite that enables you to collect and activate data across all touchpoints so you can acquire, monetize and retain more customers.
Acquire
Gain a 360° view of your customer by unifying in-app, in-store, and online trends to build a complete profile. Uncover insights into their behavior, identify friction in their journey and craft hyper-personalized omnichannel campaigns that can turn window-shoppers into your customers.
Goal
Regulars
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Monetize
Champions
METRICS
- Conversion rate
- Cart abandonment
- Number of pages viewed
- Time spent on pages
- Customer acquisition cost (CAC)
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Use cases for the Acquire stage
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For:
Marketing strategy
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Keep the pulse on the customers that may churn - ensure that they return by interrupting inactivity with personalized content to win-back their attention.
How it works
Create a predictive churn score to identify and target customers who are likely to disengage missing the next purchase. Next, create personalization-focused experiment targeted via created churn score to prevent attrition of customers who are  at risk.
Features used
- Predictive scoring
- Experiment
- Journeys
- Segmentation
Metrics that move
- 1-month buyer retention
- 1-week active user retention
Guides - get started
- Ultimate guide to predictive scoring
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For:
Website specialist
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Keep the pulse on the customers that may churn - ensure that they return by interrupting inactivity with personalized content to win-back their attention.
How it works
Create a predictive churn score to identify and target customers who are likely to disengage missing the next purchase. Next, create personalization-focused experiment targeted via created churn score to prevent attrition of customers who are  at risk.
Features used
- Predictive scoring
- Experiment
- Journeys
- Segmentation
Metrics that move
- 1-month buyer retention
- 1-week active user retention
Guides - get started
- Ultimate guide to predictive scoring
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For:
App Specialist
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Keep the pulse on the customers that may churn - ensure that they return by interrupting inactivity with personalized content to win-back their attention.
How it works
Create a predictive churn score to identify and target customers who are likely to disengage missing the next purchase. Next, create personalization-focused experiment targeted via created churn score to prevent attrition of customers who are  at risk.
Features used
- Predictive scoring
- Experiment
- Journeys
- Segmentation
Metrics that move
- 1-month buyer retention
- 1-week active user retention
Guides - get started
- Ultimate guide to predictive scoring
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Use cases for the Acquire stage
Retain
Create personalized experiences based on your customers’ online and in-store interactions withyour brand, preferred categories, past purchases, and loyalty status. Reduce cart abandonment and engage with the customer before they become a churn risk. Keep them coming back with news and updates on the products they love in the channels where they live.
Goal
First-time buyders
Monetize
Champions
METRICS
- Customer churn rate
- Net promoter score
- Customer satisfaction score
- Customer retention cost
- 1-week active user retention
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Use cases for the Retain stage
A passionate community
For:
Lorem Ipsum
Stay ahead of the game.
Keep the pulse on the customers that may churn - ensure that they return by interrupting inactivity with personalized content to win-back their attention.
How it works
Create a predictive churn score to identify and target customers who are likely to disengage missing the next purchase. Next, create personalization-focused experiment targeted via created churn score to prevent attrition of customers who are  at risk.
Features used
- Predictive scoring
- Experiment
- Journeys
- Segmentation
Metrics that move
- 1-month buyer retention
- 1-week active user retention
Guides - get started
- Ultimate guide to predictive scoring
A passionate community
Insider perks and opportunities
For:
Top management
You won’t find anywhere else.
Keep the pulse on the customers that may churn - ensure that they return by interrupting inactivity with personalized content to win-back their attention.
How it works
Create a predictive churn score to identify and target customers who are likely to disengage missing the next purchase. Next, create personalization-focused experiment targeted via created churn score to prevent attrition of customers who are  at risk.
Features used
- Predictive scoring
- Experiment
- Journeys
- Segmentation
Metrics that move
- 1-month buyer retention
- 1-week active user retention
Guides - get started
- Ultimate guide to predictive scoring
Insider perks and opportunities
Personalized notifications
For:
Team Work
Prevent attrition of customers who are at risk.
Keep the pulse on the customers that may churn - ensure that they return by interrupting inactivity with personalized content to win-back their attention.
How it works
Create a predictive churn score to identify and target customers who are likely to disengage missing the next purchase. Next, create personalization-focused experiment targeted via created churn score to prevent attrition of customers who are  at risk.
Features used
- Predictive scoring
- Experiment
- Journeys
- Segmentation
Metrics that move
- 1-month buyer retention
- 1-week active user retention
Guides - get started
- Ultimate guide to predictive scoring
Personalized notifications
Monetize
Revenue growth is not enough. Generate consistently profitable income streams by effectively and strategically converting existing customers via website traffic, engagement campaigns, and sales activities.
Goal
Regulars
Monetize
Champions
METRICS
- Average order value (AOV)
- Purchase frequency
- Repeat purchase rate
- Customer lifetime value
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Use cases for the Monetize stage
Get disengaged customers to come back with personalized offers
For:
Marketing specialist
Focus on customers that require attention
Keep the pulse on the customers that may churn - ensure that they return by interrupting inactivity with personalized content to win-back their attention.
How it works
Create a predictive churn score to identify and target customers who are likely to disengage missing the next purchase. Next, create personalization-focused experiment targeted via created churn score to prevent attrition of customers who are  at risk.
Features used
- Predictive scoring
- Experiment
- Journeys
- Segmentation
Metrics that move
- 1-month buyer retention
- 1-week active user retention
Guides - get started
- Ultimate guide to predictive scoring
Get disengaged customers to come back with personalized offers
Remind returning customer of where they had left off
For:
Marketing specialist
Focus on customers that require attention
Keep the pulse on the customers that may churn - ensure that they return by interrupting inactivity with personalized content to win-back their attention.
How it works
Create a predictive churn score to identify and target customers who are likely to disengage missing the next purchase. Next, create personalization-focused experiment targeted via created churn score to prevent attrition of customers who are  at risk.
Features used
- Predictive scoring
- Experiment
- Journeys
- Segmentation
Metrics that move
- 1-month buyer retention
- 1-week active user retention
Guides - get started
- Ultimate guide to predictive scoring
Remind returning customer of where they had left off
Promoting brand affinity with personalized notifications
For:
Marketing specialist
Focus on customers that require attention
Keep the pulse on the customers that may churn - ensure that they return by interrupting inactivity with personalized content to win-back their attention.
How it works
Create a predictive churn score to identify and target customers who are likely to disengage missing the next purchase. Next, create personalization-focused experiment targeted via created churn score to prevent attrition of customers who are  at risk.
Features used
- Predictive scoring
- Experiment
- Journeys
- Segmentation
Metrics that move
- 1-month buyer retention
- 1-week active user retention
Guides - get started
- Ultimate guide to predictive scoring
Promoting brand affinity with personalized notifications
🎯 Discover
Identify, build and analyze audiences. Unify customer data across all digital and offline touchpoints and use it to identify your target leads & accounts.
•  Capture user data, no matter the source
•  Build complex segmentation & targeting rules for each user
•  Automatically uncover deeper segmentation opportunities with RFM scoring
•  Build reports & dashboards to track your KPI progress
✨ Personalize
Personalize every interaction to deliver an optimal customer experience at scale across web, mobile and email.
•  Transform static content into personalized experiences
•  Tailor page layouts & designs
•  Target users by affinity sitewide
•  Personalize journeys, not individual touchpoints
đź’¬ Engage
Set timely, automated triggering events based on real-time behavior to send timely emails and SMS when customers are most likely to engage, like in the event of lifecycle stage change, a lack of activity shown in the past week, and more.
•  Orchestrate responsive, cross-channel experiences within a single interface
•  Track journey performance in real-time
•  Ensure consistent brand messaging across channels
đź”® Predict
Predict user-intent in real time with machine learning. Understand your customers better than ever before with a neural network algorithm that identifies future-purchase intent.
•  Choose the right path for each user across your consumer experiences
•  Create AI-powered audiences based on conversion goals and only target users who are most likely to impact KPIs
•  Enrich customer profiles with a range of predictive attributes
🛠️ Optimize
Experiment anywhere on your digital properties with great agility, more confidence and less risk
•  A/B test any experience on any channel
•  Move beyond A/B testing with sophisticated targeting
•  Improve performance with an agile statistical engine and CUPED variance reduction
•  Client- and server-side A/B testing together in one platform
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HeadinCapture leads from a form and send a follow-up email + Slack notificationg
Follow up news leads after they submit a form on your website
Nudge customers to purchase again
Follow up with customers that have recently bought, and prompt them to purchase again.
Reach out to qualified leads who visit your pricing page
When a prospect visits your pricing page more than once, automatically send them a sales outreach.
Reactivation Loops
Measure your user activity and get them into an engagement loop with your product. identify and target only specific customer groups that will turn out to be most profitable for your business.
Trigger alerts for churning customers
Alert your sales team when a lead triggers a churn signal. Reduce the response time needed to reach out to leads who are qualified to be engaged.
Automate gated content engagement
Capture a gated content form, send new leads the content to download, and assign the leads
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Transform every customer touchpoint into revenue today
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