Blu Chat in the console

Overview

Blu Chat has a dock inside the console. It sits beside the page you're on, stays open as you move around, and knows which page you're looking at. You open it, ask something, and keep working.

This is the console dock specifically. Blu Chat also runs as a floating panel in the desktop app, see Chat on Desktop, and opens scoped from inside objects like journeys. For what Blu can do across all of them, see Understanding Blu Chat.

📘 Good to know

The dock is one chat, not a new conversation per page. Moving between pages keeps the same conversation open; Blu just re-scopes it to what you're now looking at.

How it works

📘 Media pending

A screenshot of the console with the Blu Chat dock open beside a product page will be added here.

Opening the dock

1. Ask Blu button. Click Ask Blu to open the dock.
2. Keyboard shortcut. Press Ctrl+B to toggle the dock open or closed. It's the same action as the button.

The dock is gated to seats that can use Blu. Viewers don't see the button, and the shortcut does nothing for them.

Dock layout

The dock opens as a column beside the page. It has three layouts:

1. Docked. A fixed side column next to the page. This is the default.
2. Fullscreen. The chat expands to fill the width.
3. Floating. A compact pill that keeps an open conversation reachable while you work on the page.

It follows the page you're on

The dock reads the current route and scopes the conversation to it, so you can ask about the thing in front of you without re-describing it. Opening Blu from inside an object, a list, a detail view, or a canvas, starts it already scoped to what you're looking at.

On the project home, Blu is the whole page, so there's no separate dock beside it.

What you can do from it

The dock is a way into the same Blu Chat covered in Understanding Blu Chat. From it you can analyze your data, build and create objects, draft content, and ask direct questions. Anything Blu is about to change goes through a plan you approve first. Blu's work spends credits; see Credits & expiration for what that draws from.

Getting started

1. Click Ask Blu, or press Ctrl+B, to open the dock.
2. Open it from the page or object you want to ask about, so Blu starts scoped to it.
3. Type your question or request and send it.
4. Review any plan Blu proposes before it runs.
5. Switch the dock to floating when you want it out of the way, or press Ctrl+B to close it.

Where to go next

• Understanding Blu Chat: the task types Blu handles and where its answers come from.
• Chat on Desktop: the same Blu Chat as a floating panel in the desktop app.
• Credits & expiration: what Blu's work spends and when credits expire.