How to install the desktop app on your Mac

In this lesson

1. 1Check your Mac runs macOS 12 Monterey or later.
2. 2Download the build that matches your chip: Apple Silicon (macos-arm64.dmg) or Intel (macos-x64.dmg). It is not a universal binary.
3. 3Open the .dmg, drag Intempt into Applications, launch it, and click Open if macOS shows the downloaded-from-the-internet prompt.
4. 4Sign in with Continue with Google, Continue with Apple, Continue with Microsoft, or your work email and the one-time code.
5. 5Finish first-run setup: enter your company website (Workspace), review the brand profile Blu fills in, then click Start with Starter (Free) on Pick your plan, choose your seats.
6. 6Grant Microphone and System Audio Permission (macOS Screen & System Audio Recording, System Audio Recording Only is enough) so the app can hear the call.

Setup checklist

The 18 steps to get help on every call, from installing the desktop app to reviewing a call with AI coaching. Tick them off as you go; your ticks stay in this browser.

0 of 18 ticked

1. 1.Check your Mac runs macOS 12 Monterey or later.
2. 2.Download the build that matches your chip: Apple Silicon (macos-arm64.dmg) or Intel (macos-x64.dmg). It is not a universal binary.
3. 3.Open the .dmg, drag Intempt into Applications, launch it, and click Open if macOS shows the downloaded-from-the-internet prompt.
4. 4.Sign in with Continue with Google, Continue with Apple, Continue with Microsoft, or your work email and the one-time code.
5. 5.Finish first-run setup: enter your company website (Workspace), review the brand profile Blu fills in, then click Start with Starter (Free) on Pick your plan, choose your seats.
6. 6.Grant Microphone and System Audio Permission (macOS Screen & System Audio Recording, System Audio Recording Only is enough) so the app can hear the call.
7. 7.Learn the windows: the main window (Home, Meetings, Scheduling, Accounts, Users, Tasks, Deals, Settings) plus the pill, the HUD, the meeting notification popup and the menu bar panel (Open Assistant, Settings, Quit).
8. 8.Summon an overlay yourself: click the floating pill to start recording, then double-click it to open the HUD.
9. 9.Open Meetings and click New Meeting to see the four options: Record this device, Join meeting via link, Schedule meeting, Upload recording.
10. 10.Pick Record this device, set a title, provider and language, click Start recording, use Pause and Resume, then Stop recording. No bot joins the call.
11. 11.To capture a call you are not on, pick Join meeting via link, paste a Zoom, Google Meet or Microsoft Teams URL, and click Send notetaker.
12. 12.To add an existing file, pick Upload recording, choose an MP4, MOV, WebM, MKV, MP3, WAV, M4A, OGG or FLAC file up to 500 MB, and click Upload & transcribe.
13. 13.On a real live call, open the HUD and wait on the Coach Blu tab for a card to appear without asking.
14. 14.Switch to Ask and type a question about the call, then open Transcript and read the lines labelled In room or Virtual.
15. 15.After the call, open it from the Meetings list and read the Summary tab.
16. 16.On the Transcript tab click Show speakers and read each speaker's talk-time bar.
17. 17.Hover two transcript lines and tag them with the star, thumbs up, thumbs down or sticky-note icon; find them on the Notes tab as Highlight, Positive, Concern or Note.
18. 18.Open the Ask tab, click the Coaching Review chip, edit if needed, and send it.

Your tech stack and tools

The core stack (everything you actually need)

• Intempt desktop app (macOS) (This is the app that records, coaches and reviews your calls. Free to start)

Highly recommended optional upgrades that level up your work

• Setting Up Call Recording (This is how you choose what gets recorded, once, for your whole team)
• Blu Chat on Desktop (This is Blu, one click away while you work)
• Blu Proactive Live Assist (This is how Blu decides what to show you during a call)

The desktop app is free to start. A 30-minute call costs about 30 AI credits to transcribe and 10 to summarize.