Intempt Handbook

The sales health score

A 100-point weekly scorecard for the Sales team's one motion: enterprise outbound, from target accounts to a qualified booked meeting and the pipeline behind it.

A Golden Gate bridge tower above the waves

Sales health is one number out of 100, graded every week across the Sales team's one motion in how we run sales: enterprise outbound, run by a GTM Engineer. It is the counterpart to the engineering, product and growth, and marketing health scores: one number that says whether the enterprise lane is building real pipeline, so a slide shows up before a quarter is lost.

The machine does the volume; the person does the judgment. This score grades both: whether the accounts and lists are right, whether the outbound machine is running, and whether the meetings it books are real.

Claude computes it from what the motion already produces: the target account list, the sequences and their throughput, the meetings booked, and the pipeline behind them. It posts the score and the deltas every week, with a source and a pull date beside every figure, because these numbers live in dashboards this repo cannot read. It is a measurement, not a target invented on the spot.

The rubric: 100 points, four categories

CategoryPointsWhat it measures
Target accounts and lists25Account targeting quality, list build and enrichment
The outbound machine35Messaging quality, sequencing and throughput, deliverability
Qualified meetings25Meetings booked, meeting quality
The team number15Qualified pipeline created

A week starts at 100 and loses points against the thresholds below.

Target accounts and lists: 25 points

The GTM Engineer owns which accounts are worth it, not a random list.

SignalPointsFull marks whenSource
Account targeting quality12Target accounts defined to the enterprise ICP, with a reason each is worth workingThe target account list
List build and enrichment13Lists built and enriched; contacts valid and current; no stale or dead rowsThe outbound tooling

The outbound machine: 35 points

AI agents handle research, personalization, and sequencing; the person owns what the message says.

SignalPointsFull marks whenSource
Messaging quality12Outbound written to the account and the person, not spray; on-brand and specificThe sequences
Sequencing and throughput12Sequences running on cadence; volume on plan; a working play becomes a systemThe outbound tooling
Deliverability and health11Sending domains warm; reply and bounce rates healthy; nothing flaggedThe outbound tooling

Qualified meetings: 25 points

A meeting counts only when it is a real, qualified conversation, not a calendar hold.

SignalPointsFull marks whenSource
Meetings booked13Qualified enterprise meetings booked, trending upThe CRM, the calendar
Meeting quality12Booked meetings are real and qualified; show rate holding; no-shows and junk removedThe CRM

The team number: 15 points

SignalPointsFull marks whenSource
Qualified pipeline created15Pipeline behind the booked meetings growing, each carrying a source and a dateThe CRM

The bands

ScoreGradeWhat it means
90 to 100AHealthy. Keep booking.
80 to 89BMinor slippage. Named owner, fixed this week.
70 to 79CA category is failing. It leads the next week's priorities.
60 to 69DTwo or more categories failing. Slow new scope until it recovers.
Below 60FStop and fix. The enterprise lane is not building pipeline.

How a week runs

  • The score posts once a week, with the category breakdown, every number's source and pull date, and the change from last week.
  • A drop names an owner, with a date, not a general concern.
  • The weakest category sets priorities. It leads the next week's priorities.
  • The rubric is honest about gaps. A category with no owner, or a number nobody is pulling, shows up as a low category rather than being dropped.

This is the weekly read on how we run sales, next to the product and growth and marketing health scores.

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