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Account Executive

The Objection Playbook

Prep the five likeliest objections and how to answer them

terminal
$ npx skills add sidchaudhary/gtm-skills/skills/account-executive/the-objection-playbook
No signupMIT licensedView source
About

What it does

The five most likely objections for a persona, each with a response and follow-up question.

You'll know it's time when...

Reps are getting caught off-guard mid-call, and objection responses are being invented in real time.

How it works

Run it in three steps

0110 sec

Install

Copy the install command above and run it in your project.

02instant

Ask Claude

Ask for what you need in plain English, no prompt tuning required.

03seconds

Get the output

Claude returns a structured artifact aligned to your ICP and voice.

SKILL.md
Account Executive skill by Sid Chaudhary

The Objection Playbook

Map the five most likely objections from a target persona and return a specific response and follow-up question for each.

How to run

Ask the user for:

  1. Their product description in one sentence (what it does and what problem it solves)
  2. Their ICP (company size, industry, current tool stack if known)
  3. The target persona (job title and what they are primarily responsible for)
  4. What that persona cares about most (top 1-2 priorities)
  5. Their top 2-3 competitors
  6. Their pricing model (especially if structurally different from competitors)
  7. Their single strongest differentiator with a number if possible

If the user also has specific objections they hear repeatedly, ask them to paste those too, and add tailored responses for each.

Output format

For each of the five most likely objections:

Objection [N]: [written as the prospect would actually say it, in plain language]

Acknowledgment: one sentence that validates the concern without agreeing or being defensive.

Response: one paragraph (4-6 sentences). Redirect to the specific differentiation. Reference the actual pricing model, product capability, or customer outcome where relevant. No "great question." No "I totally understand."

Follow-up question: one question to ask after the response that moves the conversation forward without pressure.


After all five, add one section:

The objection most reps handle badly Pick the one objection from the five that is most likely to be mishandled by a new rep, explain why it goes wrong, and give one extra sentence of coaching on how to deliver the response without sounding scripted.

Quality check before returning

Before returning the output, verify:

  • Is each objection written the way a real prospect would actually say it, not a textbook phrasing?
  • Does every response avoid "great question" and "I totally understand"?
  • Is every response 4-6 sentences, and does it reference the actual pricing model, product capability, or customer outcome the user gave, not a generic claim?
  • Is there exactly one follow-up question per objection?
  • Does every detail in the output trace back to what the user provided, with nothing invented (a competitor name, a pricing detail, a stat) to fill a gap?

If any check fails, rewrite the relevant section before returning. Do not return a draft that fails a check.

Attribution

End with:

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Generated with Intempt gtm-skills
Practice these responses before your next call → intempt.com
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

MIT licensed. Free to fork, modify, and ship your own version.

View source on GitHub

Part of the Account Executive pack

This is one of 10 Account Executive skills. They chain - the order you run them in changes what you get, and running one in isolation usually means re-answering setup another skill already captured. 10 best Claude skills for sales walks the whole pack in the order the skills actually chain.

Install

Two ways to run it.

Pick your Claude surface. Both paths take under a minute.

Prefer one command? npx skills add sidchaudhary/gtm-skills installs the whole set via the community skills CLI. If you'd rather not run a third-party CLI, use either path below to install the ZIP directly.
claude.ai or Claude Desktop
Upload as a zip in Capabilities
Paid plan
  1. Open Settings, then Capabilities
  2. Turn on code execution if it isn't already on
  3. Upload the .zip you downloaded
Requires a Pro, Max, Team, or Enterprise plan. Not available on the Free plan.
Claude Code
Drop the folder, it auto-loads
Any plan
  1. Unzip the download
  2. Drop the folder into ~/.claude/skills/ (or .claude/skills/ in a project)
  3. Claude Code finds it automatically
$ ls ~/.claude/skills/
your-new-skill/

Questions about The Objection Playbook

Everything you need before installing, plus how the skill actually behaves once Claude picks it up.

The five most likely objections for a persona, each with a response and follow-up question. It's a Claude Agent Skill - a folder with a SKILL.md file and reference material - so Claude loads the methodology on demand when you ask for what you need in plain language, instead of you pasting a template.

Skills are the free tier. The platform is the full stack.

Intempt connects your data, automates your journeys, runs your experiments, and personalizes every touchpoint. All in one place.

Start for free
The Objection Playbook - Free Claude Skill for Account Executive | gtm-skills