Order Form

Billing Frequency:   (annual / quarterly / monthly)

Payment Method:   (ACH / wire transfer / credit card)

Payment Due: Net 30 days from invoice date, unless otherwise agreed in writing.

Late Payments: Amounts not paid when due accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower, from the due date until paid in full.

Complaint Handling: Customer complaints may be submitted to hey@intempt.com. Intempt will acknowledge complaints within one (1) business day of receipt during standard support hours and will work to resolve them within thirty (30) days. Where resolution requires additional time, Intempt will provide a status update within the initial thirty (30) day period.

Intempt recommends that Customer regularly reviews its usage of consumption-based items during the Subscription Term.

Where usage of a committed item over a twelve (12) month period exceeds the committed annual volume stated in Section 2, Intempt may invoice the excess at Customer's contracted rate for that item, plus an overage premium of fifty percent (50%) on a one (1) year Initial Term, twenty-five percent (25%) on a two (2) year Initial Term, and zero percent (0%) on a three (3) year Initial Term. Usage below the committed volume is neither refundable nor carried forward: the commitment is the floor.

"Event" means each individual behavioral data event ingested into any of Customer's projects. Events held for retention are measured as the balance of Events in storage at the end of each billing period, not as the number of Events arriving during it.

Except as set out in the Agreement, this Order Form is non-cancellable and Fees are non-refundable.

This Order Form incorporates by reference and is governed by the following Contract Documents. The version of each Contract Document available at its URL as of the Effective Date will apply for the Subscription Term. In the event of a conflict between the Contract Documents, the following order of precedence shall apply: (i) this Order Form, (ii) the Data Processing Addendum, (iii) the Product-Specific Terms of the Customer Terms of Service, (iv) the General Terms of the Customer Terms of Service, and (v) all other referenced policies (including the Subprocessors List and Acceptable Use Policy). Intempt may update the Subprocessors List and the AUP from time to time. Any update that is materially adverse to Customer will not take effect during the then-current Subscription Term unless Customer agrees in writing. Non-material updates may take effect upon posting.

• Customer Terms of Service: intempt.com/terms
• Data Processing Addendum: intempt.com/dpa
• Subprocessors List: intempt.com/subprocessors
• Acceptable Use Policy: intempt.com/aup
• Mutual Non-Disclosure Agreement (if executed separately): intempt.com/nda

Where a Mutual Non-Disclosure Agreement has been separately executed between the parties, the audit rights provisions of that agreement apply in addition to the audit rights set out in the Data Processing Addendum.