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Intempt

Turn renewal calls into forecasting data, not just meeting notes

A renewal call carries usage signals, expansion hints, and contraction risk that a generic summary flattens into nothing useful. This customizes the summary to capture all of it, feeding directly into renewal forecasting and the CSM motion.

Sellmeeting-notetakerB2BSaaSStandard3 steps3 outputs
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Meeting Type Meeting Summary Dashboard
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What it does

Customizes how the AI summarizes renewal calls to capture usage patterns mentioned, expansion signals, contraction risks, stakeholder confirmation, and contract-term changes, feeding renewal forecasting and CSM workflows.

You get

a forecasting-ready renewal-call summary template

How it works

1

Confirm Renewal Meeting Type

get_meeting_type

Retrieve the Renewal meeting type from the meeting taxonomy. Confirm exists with notetaker autojoin enabled.

Produces:Meeting Type
2

Set Renewal Summary Recipe

set_meeting_summary_recipe

Configure the AI summary recipe for the Renewal meeting type. Extract: (1) Usage Patterns — features the customer mentioned actively using vs. struggling with vs. never tried; (2) Expansion Signals — explicit interest in additional seats, modules, tier upgrades; budget signal for expansion (verbatim quotes); (3) Contraction Risks — explicit signals of churn intent, reduced usage, team changes affecting fit, competitor evaluation; (4) Stakeholder Confirmation — was the decision-maker present, did stakeholders confirm continued commitment, any champion changes (departures, role changes); (5) Contract Terms Discussion — pricing pushback, term length preference, payment terms, custom contractual asks; (6) Health Score Movement — sentiment shift from prior interactions; (7) Next Step — proposal needed, additional stakeholders to loop in, agreement to terms.

Produces:Meeting Summary
3

Build Renewal Risk Dashboard

Build Dashboard

Compose a renewal risk + expansion dashboard reading from summaries: (1) at-risk renewals — accounts with contraction signals or unresolved competitor evaluation, sorted by renewal date; (2) expansion-ready — accounts with explicit interest signals, sorted by ARR opportunity; (3) churn precursors — accounts where champion departed or stakeholders signaled disengagement; (4) renewal-call coverage — % of upcoming renewals where the call has happened (target: 100% by 60 days before renewal date); (5) win/loss patterns from past renewal-call summaries. Group by CSM owner.

Produces:Dashboard

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Renewal Call Summary Template | Intempt