What it does
Use when a user mentions "engaged non-buyer conversion", "high-engagement-low-conversion", "stuck free user journey", or asks for related help. Free/trial users who consistently engage with the product (multiple sessions, deep feature use, opens marketing emails) but haven't converted after 30+ days get a diagnostic intervention — personalized offer + AE/human touch option + agent handoff. NOT generic upgrade nag.
You get
Attribute
AI-Derived Attribute produced by this recipe.
Segment
Segment produced by this recipe.
Content Asset
Asset produced by this recipe.
agent
AI Agent Scenario produced by this recipe.
Journey
Journey produced by this recipe.
Dashboard
Dashboard produced by this recipe.
How it works
Build Engagement-vs-Conversion AI Attribute
create_ai_attributeCreate an AI-derived attribute
Identify Engaged Non-Buyers
Create SegmentBuild a segment
Build Diagnostic Content
Generate ContentGenerate diagnostic email variants per inferred blocker. Price-sensitivity blocker:
Build Agent Diagnostic Flow
create_agentConfigure an AI agent scenario
Build Conversion Journey
Create JourneyBuild a 3-touch diagnostic journey wired to engaged-non-buyer segment. Touch 1 (Day 0 of entry): diagnostic email matched to inferred blocker. Touch 2 (Day 3, if no engagement): in-app chat invitation to the diagnostic agent on next session. Touch 3 (Day 7, if still no conversion): personalized AE outreach task with the full engagement-paradox profile + inferred blocker + suggested approach attached. Exit on: subscription_created (won — celebrate), explicit decline / opt-out, or successful agent diagnostic (handoff to appropriate downstream — sales, support, or PM).
Build Engagement-Paradox Dashboard
Build DashboardCompose an engaged-non-buyer dashboard: paradox-cohort size over time (is this cohort growing or shrinking — product fit signal), conversion lift vs. control (cohort getting this journey vs. holdout staying on generic free-tier nurture), conversion by inferred blocker (which diagnostic angle actually converts — informs pricing/product/sales-collateral decisions), agent-diagnostic completion rate, and time-to-conversion distribution (most paradox conversions happen within 14 days of journey entry — if not, the blocker is structural).
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