What it does
Posts celebration-grade Slack messages on key revenue events (deal won, new subscription, expansion) and operational Slack messages on at-risk events (payment failed, churn), through a single configurable workflow.
You get
revenue wins and risk alerts posted to Slack as they happen
How it works
Build Celebration Slack Content
create_slack_contentGenerate Slack message content for revenue celebrations. Variants: (a) deal_won — include rep name, account, ARR, contract length, with a 🎉 emoji and team @mention; (b) subscription_created (B2B) — first paying customer of the month gets a fanfare message, subsequent ones get a compact one-liner; (c) order_placed (ecommerce) — large-order threshold (top 5% of order values) gets celebration, normal orders silent; (d) expansion — upsell amount, customer name, AE who closed. Tone: warm, brief, team-celebratory.
Build Operational Alert Content
create_slack_contentGenerate Slack message content for operational alerts (different channel from celebrations). Variants: (a) payment_failed — customer name, plan, MRR at risk, CSM owner @mention; (b) subscription_canceled with reason; (c) high-value-cart_abandoned (B2C, single cart value > threshold). Tone: terse, action-oriented, who-needs-to-respond clear.
Build Notification Workflow
Create WorkflowCreate a workflow firing on revenue events. Step sequence: (1) classify event type — celebration (won/created/expansion) vs. operational (failed/canceled/at-risk); (2) for celebrations, post celebration content to #wins channel with deal/account context; (3) for operational, post alert content to #revenue-ops with rep/CSM @mention; (4) for high-value events (top-quartile ARR), additionally DM the CEO/CRO and AE manager (configurable threshold); (5) suppress notifications during off-hours unless explicitly tagged urgent (don't ping the team at 2am for routine wins).
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