What it does

Use when a user mentions "nps tracking", or asks for related help. NPS score over time from feedback_submitted with promoter/passive/detractor decomposition and trend.

You get

Report

Report produced by this recipe.

How it works

1

Build Insights Report

build_insights_report

Configure and materialize the report described below.

Produces:Report

Ready to run this recipe?

Tell Blu what you need. It builds the segment, content, journey, and dashboard in minutes.

Sign up free

Related recipes

Reports

Account Engagement Score Trend

Account-level engagement (rolled up from all users on the account) tracked over time — identifies expansion vs. churn-risk accounts.

quick1 steps·1 outputs

Reports

Account Expansion Funnel

Plan-limit-to-upgrade funnel built from real subscription state-change events with per-step time-to-convert.

quick1 steps·1 outputs

Reports

Accounts At Risk Count

Count and trend of accounts whose engagement has declined materially — the canonical CS early-warning headline metric.

quick1 steps·1 outputs

Reports

Activation Funnel With Velocity

Activation funnel with median + p75 step velocity — surfaces where users stall, not just where they drop.

quick1 steps·1 outputs

Nps Tracking

What it does

You get

How it works

Build Insights Report

Ready to run this recipe?

You set the strategy. Agents run the plays.