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Intempt

Turn first-time buyers into repeat customers

Someone bought from you. You sent a shipping confirmation. That's it. The most important moment in the customer relationship and you're silent.

JourneysEcommerceAdvanced6 steps6 outputs
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What it does

Fires a post-purchase sequence: thank-you with brand story, review request at the right time, product education, and a cross-sell based on what they bought.

You get

First-purchase segment

4-touch email sequence

post-purchase journey

review collection

cross-sell recommendations

How it works

1

Identify Recent Buyers

Create Segment

Identify users with order_placed event in last 14 days, segmented by first-time vs repeat buyer.

Produces:Segment
2

Build Content

Generate Content

Generate post-purchase content: thank-you email, product-care info, review request, and cross-sell suggestions.

Produces:Content Asset
3

Build Journey

Create Journey

Build a 5-touch journey sending content at 0hr (confirmation), 3day (care), 7day (review), 14day (cross-sell), 30day (loyalty intro).

Produces:Journey
4

Build Recommendations

create_recommendation

Generate cross-sell recommendations based on the purchased items and the customer

Produces:Recommendation
5

Build Experiment

Run Experiment

Add A/B variants on review-request timing (3day vs 7day vs 14day).

Produces:Experiment
6

Build Dashboard

Build Dashboard

Compose a dashboard tracking review-collection rate, second-purchase rate, and AOV uplift from cross-sell.

Produces:Dashboard

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Turn first-time buyers into repeat customers | Intempt Recipe