What it does
Runs a thank-you, review request, brand education, and cross-sell sequence for first-time buyers.
You get
a full post-purchase sequence for first-time buyers
not just a receipt
How it works
Identify Recent Buyers
Create SegmentIdentify users with order_placed event in last 14 days, segmented by first-time vs repeat buyer.
Build Content
Generate ContentGenerate post-purchase content: thank-you email, product-care info, review request, and cross-sell suggestions.
Build Journey
Create JourneyBuild a 5-touch journey sending content at 0hr (confirmation), 3day (care), 7day (review), 14day (cross-sell), 30day (loyalty intro).
Build Recommendations
create_recommendationGenerate cross-sell recommendations based on the purchased items and the customer's profile.
Build Experiment
Run ExperimentAdd A/B variants on review-request timing (3day vs 7day vs 14day).
Build Dashboard
Build DashboardCompose a dashboard tracking review-collection rate, second-purchase rate, and AOV uplift from cross-sell.
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