Free customer churn risk calculator.
Score a customer's churn risk from usage trend, login recency, tickets, and champion status. You get a 0-100 score with the math shown and one action to take. In Blu, the Lifecycle Marketer agent runs that score all the time: high risk goes to a person with a task, medium risk enters a save play.
How to use the churn risk calculator
It takes three steps and every output renders on this page so you can copy or export it right away.
Enter the account signals
Add the 90-day usage trend, days since last login, and support tickets in the last 90 days. Flag it if the champion or admin changed.
Get the risk score
The churn risk calculator returns a 0-100 score with every weight shown, the top drivers, and the one action most likely to save the renewal.
Open it inside Intempt
Push the account into Intempt so the Lifecycle Marketer agent scores the whole book continuously and runs the save play the score recommends.
What you get from the churn risk calculator
What it does on this page, and what it does inside Intempt.
Score churn risk from four account signals
- Usage trend over 90 days, days since last login, and tickets in 90 days
- A toggle for a recent champion or admin change
- You type the numbers in, so no CRM connection is needed
Churn prediction math you can check point by point
- A 0-100 score, bucketed Low, Medium, or High
- Each signal carries a capped weight, and a champion change adds a fixed 20 points
- The top drivers are named, with one action tied to them
Alert on the accounts about to churn
- The right owner is paged the moment the threshold crosses
- The recovery play starts before the renewal window closes
- You get named accounts, not blanket alerts
Run the save play the score recommends
- Offramps, offers, and dunning are ranked by cost
- The sequence protects margin by design
- The medium-risk tier runs on its own, without a daily rep touch
Questions about thechurn risk calculator.
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